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Known Issues on Chromebook
This article contains a list of known issues for Minecraft: Education Edition on Chromebook.
Some lesson worlds don't show new content from GOAT update.
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Description |
Some lesson worlds will not have new content from 1.15, 1.16, or 1.17 updates (e.g. new blocks, items, or mobs may not show in the creative inventory). |
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Status |
We are updating all worlds over the next few weeks to add all of the new items from this release |
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Workaround |
None |
Users can't log into Minecraft: Education Edition
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Description |
On some older, low spec Chromebooks some users will either crash after launching the app or get stuck trying to log into the app. We see this most commonly on 32 bit OS MTK processor Chromebooks. |
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Status |
Fixed by Chrome OS v92 update, see below. |
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Workaround |
Follow these steps as a workaround: 1. Update the Chromebook to at least Chrome OS v92 2. Manually update "Android System Webview" from the Playstore |
Exported structure blocks don’t open in 3DViewer
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Description |
The .GLB files for structure blocks don’t open in other platforms when exported from Chromebook |
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Status |
No fix available |
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Workaround |
Follow these steps as a workaround: 1. On Chromebook, export the world. 2. On the new platform, a. Import the world. b. Export the .GLB file. |
Proxy server support not available
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Description |
Proxy servers are not supported on Chromebook. If attempting to sign into Minecraft: Education Edition on a network using a proxy, you will see the Can’t Connect to the Service error |
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Status |
No fix available |
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Workaround |
Check your network isn’t using a proxy, for additional information see Troubleshoot the Can’t Connect to the Service Error article |
Non-Latin languages cannot export notebook to PDF
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Description |
Characters for non-Latin languages (like Arabic Chinese and Japanese) aren’t supported when exporting a notebook to PDF |
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Status |
No fix available |
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Work around |
None |